I have * reservations for France and hotels.com stated that the booking is not refundab...

GetHuman4584857's customer service issue with Hotels.com from April 2020

Help with my Hotels.com issue
First: share to improve GetHuman4584857's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4584857 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman4584857's own words
I have * reservations for France and hotels.com stated that the booking is not refundable. Due to unprecedented circumstances, i respectfully request that i am fully refunded for the reservations i made. Even if i would like to travel neither US government, nor France government is allowing people to travel at this time. I have * kids and i am very concerned about their health, as one of them has medical issues. We are also in a critical financial situation due to this stay at home policy and I am begging that i receive a full refund. Please call me at your earliest convenience.*Kindly,*Daniela

GetHuman4584857 did not yet indicate what Hotels.com should do to make this right.

How GetHuman4584857 fixed the problem

We are waiting for GetHuman4584857 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hotels.com's attention and get better help faster. Tap below to get started.
Having Hotels.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4584857
Apr 4th, 2020 - 8 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 2436 others
0 customers following this