I never got the confirmation number because I never received the email I am concerned b...

GetHuman2958360's customer service issue with Hotels.com from May 2019

Help with my Hotels.com issue
The issue in GetHuman2958360's own words
I never got the confirmation number because I never received the email I am concerned because I provided all my credit card information. **Email used for the reservation:*G*****@***.com *Check in: May **, ****. Checkout May **, ******Hotel : All Suites Appart Hotel Choisy Le Choisy-le-Roi, France**I have booked somewhere else, if the reservation went through I want to cancel it! ** Thank you for your help!!
GetHuman2958360 did not yet indicate what Hotels.com should do to make this right.
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How GetHuman2958360 fixed the problem
The issue has been resolved I got confirmation that the reservation did not go through.
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Hotels.com

Customer service issue
Reported by GetHuman2958360
May 21st, 2019 - a mon ago
I have an issue with Hotels.com too
Fixed
GetHuman2958360 shared how to fix
Seen by 4 customers so far
Similar issue to 1430 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman2958360 started working on this issue
May 21st 8:24am
GetHuman2958360 confirmed the issue is fixed. Hooray!
May 21st 3:12pm
GetHuman2958360 confirmed the issue is fixed. Hooray!
May 21st 4:38pm