I recently booked a hotel and the day that I booked it, I was actually able to find ano...

GetHuman1612858's customer service issue with Hotels.com from November 2018

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The issue in GetHuman1612858's own words
I recently booked a hotel and the day that I booked it, I was actually able to find another place to stay. I was originally going to stay at the “HomeTowne Studios” located in Colorado Springs for about *-* nights for about ***$ and the same night I cancelled the reservation so that I wouldn’t get charged for a place that I wasn’t going to stay at and I was able to contact Hotels.com and cancel my reservation but for some reason it was still charged to me card for some reason. By the way my confirmation number is “************”.
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Customer service issue
Reported by GetHuman1612858
Nov 23rd, 2018 - 10 mons ago
I have an issue with Hotels.com too
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Seen by 2 customers so far
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GetHuman1612858 started working on this issue
Nov 23rd, 2018 9:18pm