The Sova hotel claims they have never heard of hotels.com, don't work with hotels.com...
GetHuman724719's customer service issue with Hotels.com from May 2018
Help with my Hotels.com issue
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The issue in GetHuman724719's own words
The Sova hotel claims they have never heard of hotels.com, don't work with hotels.com, don't advertize on hotels.com, and never recieved payment from hotels.com for my reservation. Please immediately refund my $***.**, confirmation number ************ and delist this hotel from the hotels.com website. Thank you.
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