I want more details before I book a room.

GetHuman242684's customer service issue with Hotels.com from June 2018

2 views
 | 
530 similar
 | 
0 following
Help with my Hotels.com issue
Before contacting them, items GetHuman242684 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman242684's next move: have a Hotels.com rep call.
Always use the GetHuman Phone tocall Hotels.com. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman242684's own words:
The problem I ran into: I want more details before I book a room.
I trust that Hotels.com will make this right and come up with a resolution that is fair.
Help with my Hotels.com issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hotels.com's attention and get better help faster. Tap below to get started.
Having Hotels.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Hotels.com email you?
This email address isn't valid
Follow this issue
See how GetHuman242684 fixes it.
This email address isn't valid

Hotels.com

Customer service issue
Reported by GetHuman242684
Jun 2nd, 2018 - 2 mons ago
I have an issue with Hotels.com too
Not resolved
Seen by 2 customers so far
Similar issue to 530 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman242684 started working on this issue
Jun 2nd 10:33pm