When checking in last night my reservation ended up being for July **th for fairfield i...

GetHuman604614's customer service issue with Hotels.com from April 2018

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The issue and preferred resolution, in GetHuman604614's own words:
When checking in last night my reservation ended up being for July **th for fairfield in Lansing, they had a room but i needed to cancell for july
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Hotels.com

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Customer service issue
Reported by GetHuman604614
Apr 17th, 2018 - 3 mons ago
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman604614 started working on this issue
Apr 17th 6:15pm
GetHuman604614 reviewed the items needed
Apr 17th 6:15pm