Scheduled Referigerator Delivery did not happen today. No call*texts*email updates.*ca...

GetHuman5884955's customer service issue with Home Depot from March 2021

Help with my Home Depot issue
First: share to improve GetHuman5884955's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5884955 may need:
Name, Order Number, Account email (for online orders), Order date, Receipt Image, and Phone number
The issue in GetHuman5884955's own words
Scheduled Referigerator Delivery did not happen today. No call*texts*email updates.*called the **** and was told that a delivery attempt was made and no one was home. Refuted the claim and the story changed to needing a different delivery vehicle and the *st available date is a week out and that the warehouse supervisor was going to call me. Asked to speak to a supervisor and was put on hold then hung up on. Called back and had to repeat the details of the previous call and was finally put thru to the Supervisor, who had another story to tell and was told that they have no such information in the initial report attempted delivery and no one home.*Called my local store in Napa, CA and have been on hold for **min. Finally hung up the phone.

GetHuman5884955 did not yet indicate what Home Depot should do to make this right.

How GetHuman5884955 fixed the problem

We are waiting for GetHuman5884955 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Home Depot's attention and get better help faster. Tap below to get started.
Having Home Depot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Home Depot

Customer service issue
Reported by GetHuman5884955
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 2381 others
0 customers following this

Timeline

GetHuman5884955 started working on this issue
Mar 25th 1:20am