Scheduled Referigerator Delivery did not happen today. No call*texts*email updates.*ca...

GetHuman5884955's customer service issue with Home Depot from March 2021

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The issue in GetHuman5884955's own words
Scheduled Referigerator Delivery did not happen today. No call*texts*email updates.*called the **** and was told that a delivery attempt was made and no one was home. Refuted the claim and the story changed to needing a different delivery vehicle and the *st available date is a week out and that the warehouse supervisor was going to call me. Asked to speak to a supervisor and was put on hold then hung up on. Called back and had to repeat the details of the previous call and was finally put thru to the Supervisor, who had another story to tell and was told that they have no such information in the initial report attempted delivery and no one home.*Called my local store in Napa, CA and have been on hold for **min. Finally hung up the phone.

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Home Depot

Customer service issue
Reported by GetHuman5884955
Mar 25th, 2021 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 2381 others
0 customers following this


GetHuman5884955 started working on this issue
Mar 25th, 2021 1:20am