On several occasions at the Beaumont home Depot store we have dealt with a significant...

GetHuman-mmyer's customer service issue with Home Depot from December 2018

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The issue in GetHuman-mmyer's own words
On several occasions at the Beaumont home Depot store we have dealt with a significant wait for customer service while in the store for bulk purchases. Each time it has been noted that the employees act as if we are inconveniencing them by our requests, and on several occasions have waited over a half hour just for someone to assist us (today December ** **** case in point was waiting for paver sand to be retrieved because the stock on the floor was empty and we watched the one forklift operator drive around the back of the store with an empty pallet thinking he was dropping it in the dumpster but he came back with the same one, came, dropped it off near another customers order, then looked at the sand saying he couldn't get it down and walked away. He eventually came back but by the time it was completed we had waited over ** minutes for the request to be fulfilled). I don't know if this is policy or if it's normal to not have employees but we are guaranteeing not to make purchases here in the future.

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Home Depot

Customer service issue
Reported by GetHuman-mmyer
Dec 22nd, 2018 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 907 others
0 customers following this

Timeline

GetHuman-mmyer started working on this issue
Dec 22nd, 2018 6:34pm

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