Der Home Depot*Ordered a fan & battery pack online from the Kirksville Mo. store. Paid...

GetHuman-judiparc's customer service issue with Home Depot from July 2018

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The issue in GetHuman-judiparc's own words
Der Home Depot*Ordered a fan & battery pack online from the Kirksville Mo. store. Paid delivery of $**. They tried to deliver July *th (no notification) & surprised when no one is home. I get an e mail saying someone had to sign for it which is a surprise too because I didn't request that. So after at least two hours on the phone with loud music blaring in my ears each time we get it set up to deliver to my house unsigned for on today. Tuesday July **th. At **:** AM today a message is left on my phone that he doesn't want to send a truck driver up to Iowa with such a small package(understandable) and wants to run it up but wants to make sure someone is there to sign for if he makes the trip. I call the store again ** minutes later I am told he is on lunch but will trip up to Iowa once he gets back. I hope they can actually pull it off because if they can't order *W********* will be cancelled & I will get my money back. All *** $$$. Probably doesn't seem like a big order but it's been a real hassle. I thought you guys were better than that. Let's hope they can figure out how to deliver it

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Home Depot

Customer service issue
Reported by GetHuman-judiparc
Jul 10th, 2018 - 4 years ago
Fixed
Seen by 18 customers so far
Similar issue to 290 others
0 customers following this
Items needed
Name
Order Number
Account email (for online orders)
Order date
Receipt Image
Phone number

Timeline

GetHuman-judiparc started working on this issue
Jul 10th, 2018 4:42pm
GetHuman-judiparc shared this issue with friends on Facebook
Jul 10th, 2018 4:43pm
GetHuman-judiparc confirmed the issue is fixed. Hooray!
Jul 12th, 2018 3:00pm

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