I only had my brand new TV for one day and my autistic son, who also has dystonia, fell...

GetHuman-toddmeno's purchase return issue with Hitachi from March 2019

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If you are looking for a full refund for an item purchased you will need to return the item within 30 days of the purchase.
The issue in GetHuman-toddmeno's own words
return ... I only had my brand new TV for one day and my autistic son, who also has dystonia, fell and hit TV and it cracked where he hit it. I tried to return to Sams club and they would not take it back because of reason I just explained. Is this what I get for telling the truth? I could have lied and said it was that way when I took it out of box. Is there any way to get it replaced?
TV replaced
I tried taking back to Sams Club and they would not exchange
I have an issue with Hitachi too
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Hitachi

purchase return issue
Reported by GetHuman-toddmeno
Mar 26th, 2019 - 23d ago
I have an issue with Hitachi too
Not resolved
Seen by 10 customers so far
Similar issue to 306 others
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Timeline
GetHuman-toddmeno started working on this issue
Mar 26th 1:56pm