I am trying to make a reservation and on hold for over ** minutes

GetHuman-garykos's Make a booking issue with Hilton HHonors from March 2021

Help with my Hilton HHonors issue
The issue in GetHuman-garykos's own words
The problem: I am trying to make a reservation and on hold for over ** minutes

GetHuman-garykos did not yet indicate what Hilton HHonors should do to make this right.

How GetHuman-garykos fixed the problem
I called the following day at *:**am CST and get a rep in the Philippines with an under * minute wait time. Talking to the rep, this is no surprise. Staffing issues and HI management were slow to react to increasing travel volumes.
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Hilton HHonors

Make a booking issue
Reported by GetHuman-garykos
Mar 29th, 2021 - 4 months ago
Fixed
GetHuman-garykos shared how to fix
Seen by 12 customers so far
Similar issue to 220 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Name on account
Phone number on account

Timeline

GetHuman-garykos started working on this issue
Mar 29th 10:03pm
GetHuman-garykos confirmed the issue is fixed. Hooray!
Mar 30th 12:42pm