What are the policies for cancelling or modifying a reservation?
Asked a year ago
At Hilton HHonors, we understand that plans can change. If you need to cancel or modify your reservation, we offer flexible policies to accommodate your needs. For reservations made with flexible rates, you may cancel or modify your booking up to 24 hours before your scheduled arrival without any penalties. However, please note that cancellations or modifications made within 24 hours of your arrival may be subject to a fee equal to one night's rate. For reservations made with advanced purchase rates, they are non-refundable and cannot be modified. We recommend checking the specific terms and conditions of your reservation while making changes. To cancel or modify your booking, you can easily do it online through our website or contact our customer support team for assistance.
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