Hermes courier called **th March first to deliver and at the same time to collect. Scan...

GetHuman5870908's Item Not Picked Up issue with Hermes.com from March 2021

Help with my Hermes.com issue
The issue in GetHuman5870908's own words
Hermes courier called **th March first to deliver and at the same time to collect. Scanned item as collected, but had no room to take and said would call back later in the afternoon. Parcel was left out until late in the evening and has not been collected. Concerned as collection has been paid for and also scanned as collected.

GetHuman5870908 did not yet indicate what Hermes.com should do to make this right.

How GetHuman5870908 fixed the problem
Called Hermes. Thankfully spoke with a helpful operative I arranged for another collection which I paid for. The operative cancelled the uncollected and returned my monies to my card account. Happy Days.
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Hermes.com

Item Not Picked Up issue
Reported by GetHuman5870908
Mar 21st, 2021 - 2 months ago
Fixed
GetHuman5870908 shared how to fix
Seen by 7 customers so far
Similar issue to 18781 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman5870908 started working on this issue
Mar 21st 4:27pm
GetHuman5870908 confirmed the issue is fixed. Hooray!
Mar 23rd 10:51am
GetHuman5870908 confirmed the issue is fixed. Hooray!
Mar 24th 11:11am

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