Tracking number - **************** the delivery man left a note saying he left it at th...

GetHuman4099332's Missing Item issue with Hermes.com from December 2019

Help with my Hermes.com issue
First: share to improve GetHuman4099332's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4099332 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman4099332's own words
Tracking number - **************** the delivery man left a note saying he left it at the side porch, which I didn’t ask to leave it there. It is an open area and not secure. This parcel was also signed for by the driver. I would like for this parcel to be resent as this was a birthday present for my partner. And I also paid next day delivery. I would like a refund for the delivery cost.

GetHuman4099332 did not yet indicate what Hermes.com should do to make this right.

How GetHuman4099332 fixed the problem

We are waiting for GetHuman4099332 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hermes.com

Missing Item issue
Reported by GetHuman4099332
Dec 15th, 2019 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 26083 others
0 customers following this

Timeline

GetHuman4099332 started working on this issue
Dec 15th, 2019 1:58pm
GetHuman4099332 indicated the issue is not fixed yet.
Dec 16th, 2019 7:16pm
GetHuman4099332 indicated the issue is not fixed yet.
Dec 16th, 2019 9:15pm