A parcel fro ASOS was due for delivery yesterday, but I just noticed that it was sent t...

GetHuman-surajap's Change Address issue with Hermes.com from October 2019

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The issue in GetHuman-surajap's own words
A parcel fro ASOS was due for delivery yesterday, but I just noticed that it was sent to my old address and now shows as delayed in the tracking process. I am trying to divert it on the website, but it would not allow me. I am unsure why it has gone to my old address as I changed my address and the previous delivery from ASOS came to my new address. How to I inform Hermes of my current address and to divert the parce? The tracking no is ****************

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Hermes.com

Change Address issue
Reported by GetHuman-surajap
Oct 26th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 27843 others
0 customers following this

Timeline

GetHuman-surajap started working on this issue
Oct 26th, 2019 10:33am
GetHuman-surajap indicated the issue is not fixed yet.
Oct 28th, 2019 12:19pm

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