Hello my name is Timothy Goswell - I have left the following one star review on Trustpi...
GetHuman3780886's customer service issue with Hermes.com from October 2019
Help with my Hermes.com issue
First: share to improve GetHuman3780886's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3780886 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman3780886's own words
Hello my name is Timothy Goswell - I have left the following one star review on Trustpilot.**Hermes are getting worse and worse they don't try to improve their service they outwardly make it worse. My parcel number **************** is now over * days late and all Hermes can say is it's been delayed. What help is that! Time After Time After Time this company exceeds itself in being late later or never coming at all. There is no way but this is a service. This is a drudge and a waste of my time. I wouldn't mind if you could get in touch with a human to speak to them but all they do is tell you to get in touch with the person who sent the parcel. This just makes you more and more angry. I think everybody reading this review should really strongly consider going to DPD instead. DPD are helpful and when they say they will deliver it on a certain day that's what they do.**If you want to contact me my phone no is ************Address:. ** East Street. HX**TU in the U.K.***Ps when the above mentioned parcel arrived it was damaged. Is that what delayed it? You damaged it, so it got delayed!**Please send this complaint to your complaints manager .**Thank you.
GetHuman3780886 did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman3780886 fixed the problem
We are waiting for GetHuman3780886 to fix the problem and share the solution with the rest of us customers.
Please help with my Hermes.com issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hermes.com customer problems.
GetHuman3780886 indicated the issue is not fixed yet.
Oct 20th, 2019 9:58am
Paying Too Much for Your Plan?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.