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I really need help I have payed for my parcel and you don’t have a human person to talk to I am so depressed with this and stressed out

GetHuman2958246's customer service issue with Hermes.com from May 2019

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The issue in GetHuman2958246's own words

Find my parcel ... I really need help my parcel was sent to a click and collect store near my house . Food and tipple tong road Bolton. They are saying they haven’t seen my parcel . I have checked my email and it’s saying it’s getting sent back to the sender . How do I get my parcel back. The sender has t received it. And I havnt had an email to say it mite get sent out again. I would like if possible for it to be sent to my own address ** Forton ave Bolton BL*, *je . I am really stressed and the person I bought the parcel from seems difficult and just saying it has a tracking number on it . My tracking number is it still i your warehouse ???? **************** please can you help thanks ** x

I want my parcel

Tryed phoning tryed getting old of the sender tryed getting threw to eBay click and collect is ****

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How do I report a lost or missing item to Hermes.com?How do I track a Hermes parcel?What happens if I miss a Hermes delivery?What do I do if my item wasn't picked up by Hermes?How do I change the delivery address on my Hermes.com order?

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No parcel at click and collect address The retailer and the click and collect option is refusing to accept my parcel I n...I arranged for my parcel to be delivered to a shop for click and collect. My tra...Parcel was not picked up on the **th. Still at my house waiting for collection. D...I need a refund as parcel was not collected I need to change the collection date for my parcels had email saying parcel dropped off at click and collect store they wont give me...Parcel ************* this parcel was due for collection on the **-* -**** not col...Need a pin number can't collect my parcel A parcel sent back through collection at the parcel shop in Brotton on the *** tr...

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Hermes.com

Customer service issue

Reported by GetHuman2958246

May 21st, 2019 - 2 years ago

I have an issue with Hermes.com too

Not resolved

Seen by 18 customers so far

Similar issue to 10478 others

0 customers following this

Timeline

GetHuman2958246 started working on this issue

May 21st, 2019 7:36am

GetHuman2958246 confirmed the issue is fixed. Hooray!

May 21st, 2019 12:53pm