Hi. A parcel I dropped off for delivery on April **th seems to have been lost in the sy...
GetHuman-jannyr's Missing Item issue with Hermes.com from May 2019
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The issue in GetHuman-jannyr's own words
Find out what has happened to a parcel that hasn't been delivered to a customer ... Hi. A parcel I dropped off for delivery on April **th seems to have been lost in the system. Tracking number **************** shows that the parcel is at the Liverpool hub. I have tried ringing but they do not answer (notorious for this!)**I would like to know what happens next - will someone contact me? Will someone at the hub have the item if the address label*box is missing?
I can't seem to get any help. I sent two parcel to the same customer - one was delivered safely
Someone could let me know if the item has been lost at the Liverpool hub
Many years, never had a problem before.
Tracked the parcel. Asked the customer to track the parcel. Called Liverpool hub - no answer. Texted Hermes
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