I sent an item to be delivered to an address in Edinburgh that I sold through EBAY *The...

GetHuman-markblis's Missing Item issue with Hermes.com from May 2019

Help with my Hermes.com issue
First: share to improve GetHuman-markblis's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-markblis may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman-markblis's own words
I sent an item to be delivered to an address in Edinburgh that I sold through EBAY *The buyer sent me a question had the item been despatched yesterday as he had not received*I have checked the tracker on your website and the signature for the item states PORCH**Please can you contact me regarding this disappointing is an understatement*From the information on your website I thought the items were delivered signed for and would be secure and the item sent is quite valuable*Regards
GetHuman-markblis did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman-markblis fixed the problem
We are waiting for GetHuman-markblis to fix the problem and share the solution with the rest of us customers.
Please help with my Hermes.com issue
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hermes.com

Missing Item issue
Reported by GetHuman-markblis
May 9th, 2019 - a mon ago
I have an issue with Hermes.com too
Not resolved
Seen by 3 customers so far
Similar issue to 9304 others
0 customers following this
Timeline
GetHuman-markblis started working on this issue
May 9th 9:24am