I have been waiting at home for * days on a next day delivery from hermes both days I h...

GetHuman2721983's Missing Item issue with Hermes.com from April 2019

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The issue in GetHuman2721983's own words
I have been waiting at home for * days on a next day delivery from hermes both days I have recieved a message saying they would deliver between **-**pm and both times another message saying they had attempted to deliver but I wasn't at home.I was at home on both occasions and can assure you no one has called. I also have not had any cards put through my door,I have wasted £** trying to get through to a human to speak to with no such luck just an automated message and then cut off,I understand it's an online service but how are people supposed to get things like this resolved quickly ? I assume the driver has not been going to the correct address and wanti to know where my package is and want it delivered.I have a tracking number ****************.As you can appreciate after not leaving the house for * days I am not very happy.my name is Miss Samantha Tilley delivery address ** Badgers Walk, Hawkwell Essex, Ss**Ff my mobile number is *********** could someone please get in contact with me regarding this.

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Hermes.com

Missing Item issue
Reported by GetHuman2721983
Apr 11th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 6966 others
0 customers following this

Timeline

GetHuman2721983 started working on this issue
Apr 11th, 2019 11:56am

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