Hi *Parcel tracking Id: *HRM*********We sent this parcel to a customer and by the time...

GetHuman-directc's customer service issue with Hermes.com from March 2019

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The issue in GetHuman-directc's own words
Hi *Parcel tracking Id: *HRM*********We sent this parcel to a customer and by the time we sent the parcel out, the customer had got a refund from amazon due to delay issue. We contacted hermes before regarding the return of that parcel because it's expensive. We are willing to pay the return ticket as well. It's been a good amount of time since we haven't got it back. Let us know, where is the parcel. Have you delivered it to the customer in Poland or you have got it in your hold.*Thanks
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Customer service issue
Reported by GetHuman-directc
Mar 12th, 2019 - 5 mons ago
I have an issue with Hermes.com too
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Seen by 11 customers so far
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GetHuman-directc started working on this issue
Mar 12th 5:12pm