A order was placed on the **th of December. I Had an e-mail on the **th saying that the...

GetHuman-bpjones's customer service issue with Hermes.com from January 2019

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The issue in GetHuman-bpjones's own words
A order was placed on the **th of December. I Had an e-mail on the **th saying that the parcel was signed for and delivered. No one was at the address at the time and the parcel was not there when we got home. checked with our two neighbours and no parcel. we have contacted the seller and e-bay with this information. we would like you to investigate as someone has signed with the delivery man. we have been told by e-bay that he should be investigated. **parcel no: *****************Mr B P Jones*Brynhaf,*Llandygwydd,*Llechryd,*Cardigan,*SA** *RP
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Hermes.com

Customer service issue
Reported by GetHuman-bpjones
Jan 15th, 2019 - a mon ago
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GetHuman-bpjones started working on this issue
Jan 15th 7:56pm