A order was placed on the **th of December. I Had an e-mail on the **th saying that the...

GetHuman-bpjones's customer service issue with Hermes.com from January 2019

2129 similar
0 following
Help with my Hermes.com issue
First: share to improve GetHuman-bpjones's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bpjones's next move: call Hermes.com.
The best way to get your problem resolved is to tap the button below to start calling Hermes.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-bpjones may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-bpjones's own words
A order was placed on the **th of December. I Had an e-mail on the **th saying that the parcel was signed for and delivered. No one was at the address at the time and the parcel was not there when we got home. checked with our two neighbours and no parcel. we have contacted the seller and e-bay with this information. we would like you to investigate as someone has signed with the delivery man. we have been told by e-bay that he should be investigated. **parcel no: *****************Mr B P Jones*Brynhaf,*Llandygwydd,*Llechryd,*Cardigan,*SA** *RP
GetHuman-bpjones did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman-bpjones fixed the problem
We are waiting for GetHuman-bpjones to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Hermes.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-bpjones fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-bpjones
Jan 15th, 2019 - a mon ago
I have an issue with Hermes.com too
Not resolved
Seen by 3 customers so far
Similar issue to 2129 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-bpjones started working on this issue
Jan 15th 7:56pm