Tracking no. ****************. this parcel was delivered to delivery address at...

GetHuman1913795's customer service issue with Hermes.com from January 2019

Help with my Hermes.com issue
The issue in GetHuman1913795's own words
Tracking no. ****************. this parcel was delivered to delivery address at **.** today, *th January. There was no one in and received email to say had been left in safe place in porch. There is no porch and when arrived home no parcel. In past parcels have been left just on step. Please can you find out where my parcel was left and, if it was left on step, the chances are it has been stolen. What will you do about this. Many thanks. Janet. Parcel was in my daughters name, Lydia Hayfield, ** Parkfield Road, Coleshill B**
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Hermes.com

Customer service issue
Reported by GetHuman1913795
Jan 7th, 2019 - a mon ago
I have an issue with Hermes.com too
Fixed
Seen by 5 customers so far
Similar issue to 1931 others
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Timeline
GetHuman1913795 started working on this issue
Jan 7th 2:10pm
GetHuman1913795 indicated the issue is not fixed yet.
Jan 7th 2:13pm