my daughter is waiting for a Pretty Little thing order she received an email today to s...

GetHuman1660666's customer service issue with Hermes.com from November 2018

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The issue in GetHuman1660666's own words
my daughter is waiting for a Pretty Little thing order she received an email today to say it had been delivered and there was a picture of a parcel in our porch however the parcel was not from Pretty little thing but from Boden. Items which had been ordered later. The money has been taken by Pretty Little thing over a week ago so we want to know where her order is. The reference no given is ***************.
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Hermes.com

Customer service issue
Reported by GetHuman1660666
Nov 30th, 2018 - 6 mons ago
I have an issue with Hermes.com too
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Seen by 2 customers so far
Similar issue to 879 others
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Timeline
GetHuman1660666 started working on this issue
Nov 30th, 2018 3:41pm