I recently dropped off my wedding rings for their * month inspection as per my ring war...

GetHuman-carriejt's customer service issue with Helzberg.com from November 2018

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The issue in GetHuman-carriejt's own words
I recently dropped off my wedding rings for their * month inspection as per my ring warranty agreement. I was informed that it will take ** days to get my rings back. I am very unhappy with being without my wedding rings for so long. The rings were sent to a jewelers an hour and a half from the Helzberg store. Why do I have to wait so long to get my rings back? There is nothing wrong with the rings. They just need to be cleaned and dipped in rhodium. I am extremely disappointed with the lack of service in getting my rings back in a timely manner. And would like to know why in this day in age such a simple process would take so very long.
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Customer service issue
Reported by GetHuman-carriejt
Nov 2nd, 2018 - a mon ago
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GetHuman-carriejt started working on this issue
Nov 2nd 4:28pm