I got two emails from you dated *-**-****. Each one said it was confirming an order fo...

GetHuman760917's customer service issue with Hearst Magazines from June 2018

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The issue in GetHuman760917's own words
I got two emails from you dated *-**-****. Each one said it was confirming an order for the anarchy workout DVD and to wait at least * - ** days to contact you. It has been ** days and I have not heard anything from you. Every other company I have dealt with gives us tracking numbers so customers can check on their orders. You did not provide this helpful service. I didn't order two of these so I hope your system is just incorrectly emailing me twice. If you haven't sent this item I want to cancel my order. If you did send it I will send it back unopened and*request a refund.
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Hearst Magazines

Customer service issue
Reported by GetHuman760917
Jun 7th, 2018 - a yr ago
I have an issue with Hearst Magazines too
Fixed
Seen by 13 customers so far
Similar issue to 248 others
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Timeline
GetHuman760917 started working on this issue
Jun 7th, 2018 7:48pm
GetHuman760917 indicated the issue is not fixed yet.
Jun 9th, 2018 3:07pm
GetHuman760917 confirmed the issue is fixed. Hooray!
Jun 9th, 2018 3:07pm
GetHuman760917 confirmed the issue is fixed. Hooray!
Jun 9th, 2018 3:08pm