I bought what was supposed to be Hampton bay white open bookcase model *:THD******.*a...

GetHuman2602014's customer service issue with Hampton Bay from March 2019

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The issue in GetHuman2602014's own words
I bought what was supposed to be Hampton bay white open bookcase model *:THD******.*a. Internet *:*********. When i opened it up it was a black bookcase. I don't think you even make this style in black so it might be a different bookcase all together. The box is mislabeled and i don't have a receipt to return. I bought *...they other one was fine. It's a very heavy box and i don't want to have to haul it to home depot to try to and return and get told no. Is there any way to get the white one that was supposed to be in that box or a store credit?
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Hampton Bay

Customer service issue
Reported by GetHuman2602014
Mar 27th, 2019 - 24d ago
I have an issue with Hampton Bay too
Not resolved
Seen by 5 customers so far
Similar issue to 626 others
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Timeline
GetHuman2602014 started working on this issue
Mar 27th 5:11am