Bought a light control sensor for my *-Light Black Outdoor Wall Lantern which I've had...

GetHuman-sharzom's customer service issue with Hampton Bay from September 2018

1 view
284 similar
0 following
Help with my Hampton Bay issue
First: share to improve GetHuman-sharzom's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sharzom's next move: talk to Hampton Bay when they open.
Hampton Bay's call center is closed now. We will send GetHuman-sharzom a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-sharzom may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-sharzom's own words
Bought a light control sensor for my *-Light Black Outdoor Wall Lantern which I've had for years.*The light sensor control screws into the lantern, but the sensor faces the back of the lantern that is secured to the house so it doesn't get the light and stays on all day.*I do not know if its the lantern or the light control.*Can you advise if this is a known issue with your *-Light Black Outdoor Wall Lantern product?*Thank you*Sharon S
GetHuman-sharzom did not yet indicate what Hampton Bay should do to make this right.
I have an issue with Hampton Bay too
How GetHuman-sharzom fixed the problem
We are waiting for GetHuman-sharzom to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hampton Bay's attention and get better help faster. Tap below to get started.
Having Hampton Bay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Hampton Bay email you?
This email address isn't valid
Follow this issue
See how GetHuman-sharzom fixes it.
This email address isn't valid

Hampton Bay

Customer service issue
Reported by GetHuman-sharzom
Sep 18th, 2018 - 6 mons ago
I have an issue with Hampton Bay too
Not resolved
Seen by 1 customer so far
Similar issue to 284 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-sharzom started working on this issue
Sep 18th, 2018 5:22pm