Bought a light control sensor for my *-Light Black Outdoor Wall Lantern which I've had...

GetHuman-sharzom's customer service issue with Hampton Bay from September 2018

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Bought a light control sensor for my *-Light Black Outdoor Wall Lantern which I've had for years.*The light sensor control screws into the lantern, but the sensor faces the back of the lantern that is secured to the house so it doesn't get the light and stays on all day.*I do not know if its the lantern or the light control.*Can you advise if this is a known issue with your *-Light Black Outdoor Wall Lantern product?*Thank you*Sharon S
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Hampton Bay

Customer service issue
Reported by GetHuman-sharzom
Sep 18th, 2018 - 6 mons ago
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GetHuman-sharzom started working on this issue
Sep 18th, 2018 5:22pm