Called for a replacement lid for my food processor mini chopper model *****. Credit ca...

GetHuman2228601's customer service issue with Hamilton Beach from February 2019

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The issue in GetHuman2228601's own words
Called for a replacement lid for my food processor mini chopper model *****. Credit card charged for shipping, product since owned it *** days. I broke lid trying to remove lid from bowl before removing bowl from base unit PER manual's instructions.*Was sent heavy black pottery liner to a crock pot. I don't have such a crock pot. The shipping paper work said lid NOT crock pot was inside. Sent email with picture. Trying to resolve since ***. *Need part. What do I do with useless crock pot liner?
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Hamilton Beach

Customer service issue
Reported by GetHuman2228601
Feb 17th, 2019 - 8 mons ago
I have an issue with Hamilton Beach too
Not resolved
Seen by 4 customers so far
Similar issue to 100 others
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Timeline
GetHuman2228601 started working on this issue
Feb 17th 8:03pm