I bought this pc from a friend and I haven't been able to download any apps of any kind...

GetHuman2232273's customer service issue with HP from February 2019

9323 similar
0 following
Help with my HP issue
Next: our robot will wait on hold for GetHuman2232273 to get a HP rep on the line!
Always use the GetHuman Phone tocall HP. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman2232273's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2232273 may need:
Name, Order number, Billing address, Email address on account, and Phone number on account
The issue in GetHuman2232273's own words
I bought this pc from a friend and I haven't been able to download any apps of any kind. I have tried download download manager and several other drivers with no success. All these apps and drivers etc have been done with ease in the past. I have always purchased both new and used HP pcs and products and have been very happy. I jumped on the opportunity to own this pavilion entertainment center but it has resulted in a very frustrating experience as I am not able to perform even the most simple task nor employ what have always been easy access features that normally are already available on each pc I have acquired in the past ** years*I am hoping your support team would be able to keep it simple and just give me what advice I need to be able to get dvd driver etc installed. I have never had an hp pc that would not allow me to simply put in a disc and watch a movie or listen to music. Play store apps that everyone downloads will not install. Each time it tells me the page is not available even when using very high speed dsl. Please, please help me
GetHuman2232273 did not yet indicate what HP should do to make this right.
I have an issue with HP too
How GetHuman2232273 fixed the problem
We are waiting for GetHuman2232273 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common HP customer problems.
Is it possible to get technical support from HP?How do I return my HP computer?How do I make a warranty claim for my HP computer?
Do you have a customer issue as well?
We can help you get HP's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having HP issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2232273 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2232273
Feb 18th, 2019 - 8 mons ago
I have an issue with HP too
Not resolved
Seen by 2 customers so far
Similar issue to 9323 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2232273 started working on this issue
Feb 18th 2:08pm