I'm sorry for bothering you but I have been trying to get ahold of you and I've never b...

GetHuman-saginaw's customer service issue with HP from October 2018

Help with my HP issue
The issue in GetHuman-saginaw's own words
I'm sorry for bothering you but I have been trying to get ahold of you and I've never been called back after calling the *** *,Rep.said she I'll get a call back from her in ** minutes so I had time getting my paperwork together,the case*,gift cards*,coupon code and NEVER GOT A CALL BACK...... it's been * hours ** minutes. I payed for a care package warranty and it's been * months ago that I sent to you my laptop. Get no answer from my Resulution team worker ** calls & messages to there no call backs. What kind of treatment is this we're I've ordered custom laptops for little over * years I have been thinking about going to Dell to get treated write. Please let me know when I'm going to be able to order my laptop or you going to wait till the extended warranty is expired?????* Thank you,* GREGORY KOLASA

GetHuman-saginaw did not yet indicate what HP should do to make this right.

How GetHuman-saginaw fixed the problem
I never received a call from HP Franky or the Lady that was to call me back in ** minutes to get my paperwork in order and NEVER EVER got back with me in * hour's and ** minutes now, I sure would be nice to get some sleep tonight and have my problem solved tonight wouldn't you think so it's *:** am here in Florida.
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How Do I Make a Warranty Claim for My Hp Computer?Is it possible to get technical support from HP?How do I return my HP computer?How do I make a warranty claim for my HP computer?
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HP

Customer service issue
Reported by GetHuman-saginaw
Oct 15th, 2018 - 4 years ago
Fixed
GetHuman-saginaw shared how to fix
Seen by 5 customers so far
Similar issue to 2248 others
0 customers following this
Items needed
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Phone number on account

Timeline

GetHuman-saginaw started working on this issue
Oct 15th, 2018 5:53am
GetHuman-saginaw confirmed the issue is fixed. Hooray!
Oct 15th, 2018 5:54am

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