Changed my username and p***word because someone was using my hbogo. If they're still l...

GetHuman-saadkins's customer service issue with HBO Go from June 2018

Help with my HBO Go issue
Changed my username and p***word because someone was using my hbogo. If they're still loged in using my old p***word will they still be able to use the hbogo app or will they be kicked out and and have to enter a new working p***word and if they are kicked off the app how long does it.take before they're kicked off?
I trust that HBO Go will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-saadkins
Jun 8th, 2018 - 16d ago
I have an issue with HBO Go too
Fixed
Seen by 9 customers so far
Similar issue to 489 others
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Timeline
GetHuman-saadkins started working on this issue
Jun 8th 5:32pm
GetHuman-saadkins indicated the issue is not fixed yet.
Jun 9th 4:28pm
GetHuman-saadkins indicated the issue is not fixed yet.
Jun 9th 4:29pm
GetHuman-saadkins indicated the issue is not fixed yet.
Jun 9th 6:08pm
GetHuman-saadkins indicated the issue is not fixed yet.
Jun 9th 6:09pm
GetHuman-saadkins indicated the issue is not fixed yet.
Jun 9th 6:09pm
GetHuman-saadkins indicated the issue is not fixed yet.
Jun 9th 8:16pm