Why am I experiencing playback issues on HBO Go?

There can be several reasons for experiencing playback issues on HBO Go. Firstly, it could be due to a slow or unstable internet connection, causing buffering or interruptions in streaming. In such cases, we recommend checking your internet speed and ensuring a stable connection. Secondly, compatibility issues with the device or browser you are using might be the culprit. HBO Go is supported on various devices and browsers, but it's always advisable to use the latest version and ensure the device meets the minimum requirements. Additionally, clearing cache and cookies or restarting your device might resolve such issues. Moreover, if multiple devices are streaming simultaneously on the same network, it could strain the connection and lead to playback problems. In case the issue persists, we suggest contacting our support team for further assistance.