I am signing up for doing my taxes on your webpage. I have my login and password and t...

GetHuman-cfahnest's Can't Login issue with H&R Block from March 2021

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The issue in GetHuman-cfahnest's own words
I am signing up for doing my taxes on your webpage. I have my login and password and that is no issue, the issue is to continue with the registration you must accept this and that and then at the bottom of the web page SUPPOSEDLY there is a accept button or yes button. I DON'T KNOW BECAUSE NO BUTTON IS SHOWING UP. The error message says "you must scroll all the way to the bottom of the page and accept the terms". I CAN'T, IT WON'T GO ANY FURTHER DOWN. I have tried and made the viewing down to a smaller scale but it will only go down so far and there is NOTHING THERE! I guess I will have to use another company for doing my taxes if I can't complete my account.

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H&R Block

Can't Login issue
Reported by GetHuman-cfahnest
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 11866 others
0 customers following this

Timeline

GetHuman-cfahnest started working on this issue
Mar 20th 4:56pm