Tax preparer entered old bank account info for refund completed February **, ****. I a...

GetHuman-helgamel's customer service issue with H&R Block from March 2021

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The issue in GetHuman-helgamel's own words
Get a trace on refund due to hr block tax preparer mistake of entering wrong account number. ... Tax preparer entered old bank account info for refund completed February **, ****. I asked specifically for a check not a direct deposit. It has been a month waiting for out tax refund. I want hr block to trace our refund and now stimulus check.
I am still waiting and my bank has no info to give me
Doing a **** trace form for us
Customer for ** years
Yes many calls to irs
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H&R Block

Tax preparer needs to correct
Customer service issue
Reported by GetHuman-helgamel
Mar 17th, 2021 - 4 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 11514 others
0 customers following this

Timeline

GetHuman-helgamel started working on this issue
Mar 17th 10:32am