My stimulus check has unfortunately went from the hr block bank account to my personal bank account which was just closed. I have an active emerald account through he block so I’m hoping it’s not too late to have it sent to that account instead.

GetHuman5626584's customer service issue with H&R Block from January 2021

Help with my H&R Block issue
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Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman5626584's own words
Get my stimulus check ... My second coronavirus stimulus check was sent to the H&R Block bank account, from there it was just sent to my personal bank account which was just recently closed.
My first stimulus check was sent to an inactive emerald account and I still have not received it. I can’t afford to wait any longer for some financial assistance
If at all possible, instead of sending my stimulus back to the IRS, can it simply just be sent to my active emerald account please
I’ve been a customer at hr block for * years or so, I’m very loyal
I’ve researched online and tried calling the IRS but couldn’t get through
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H&R Block

Emerald account
Customer service issue
Reported by GetHuman5626584
Jan 6th, 2021 - 3 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 6847 others
0 customers following this

Timeline

GetHuman5626584 started working on this issue
Jan 6th 7:00pm
GetHuman5626584 shared this issue with friends on Facebook
Jan 6th 7:04pm