I Spoke with Cathy Carpenter manager in the swedesboro office in N.J. she told me the...

GetHuman5061975's customer service issue with H&R Block from July 2020

Help with my H&R Block issue
The issue in GetHuman5061975's own words
I Spoke with Cathy Carpenter manager in the swedesboro office in N.J. she told me the cost to have my taxes done would be $***. The amount she wanted was $*** after they were done. I told her I wasn't paying that much, just the amount she quoted $***.She said no. I, then asked her to give me my papers, she said it would cost me $** for my own papersi I need those papers for the IRS. but it is a rip off to be charged for my own papers. I would appreciate your help in this matter. Arlene Canosa ***-***-****

GetHuman5061975 did not yet indicate what H&R Block should do to make this right.

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H&R Block

Customer service issue
Reported by GetHuman5061975
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 6680 others
0 customers following this
Items needed
Social Security Number
Email on Account
Password
Prior Year AGI
Home Address
Name of Account Holder
Phone Number

Timeline

GetHuman5061975 started working on this issue
Jul 13th 10:38pm
GetHuman5061975 shared this issue with your circles on Google+
Jul 13th 10:51pm
GetHuman5061975 indicated the issue is not fixed yet.
Jul 16th 4:25pm