I have an emerald card, that I had filed taxes in **** my card expired ***** I ended u...

GetHuman-harveymd's customer service issue with H&R Block from April 2020

Help with my H&R Block issue
The issue in GetHuman-harveymd's own words
I have an emerald card, that I had filed taxes in **** my card expired ***** I ended up having cancer and not able to work, and did not know that the irs would give me a stimulous and it would be put into a card that had expired * months ago, I have been calling and trying to reach someone to just get another card i called the Oakland office because that is where i was given the card and have never gotten one that had my name on it. but when i called they said they could not give me another one because they do not do that. and when i called another place they said that the local office will replace my card what do i do i have been trying for * days now . please help thank you

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H&R Block

Customer service issue
Reported by GetHuman-harveymd
Apr 19th, 2020 - 6 months ago
Seen by 6 customers so far
Similar issue to 4741 others
0 customers following this
Items needed
Social Security Number
Email on Account
Prior Year AGI
Home Address
Name of Account Holder
Phone Number


GetHuman-harveymd started working on this issue
Apr 19th 3:28pm
GetHuman-harveymd confirmed the issue is fixed. Hooray!
Apr 20th 3:57pm