Need a new card. Can't get through without code on the back of the card but I don't hav...

GetHuman-algrlica's customer service issue with H&R Block from April 2020

Help with my H&R Block issue
The issue in GetHuman-algrlica's own words
Need a new card. Can't get through without code on the back of the card but I don't have the card. My stimulus money is on the card and I need the monies now!

GetHuman-algrlica did not yet indicate what H&R Block should do to make this right.

How GetHuman-algrlica fixed the problem
I logged into H&R Block and clicked on the link to Emerald Card. Once I was in there, I scrolled down to pay online link. Then, I added myself as a payee and requested a payment to myself for $****.**. They will mail me my check and then I'll deposit it into my bank. Didn't ask me for a pin or CCV code for my Emerald Card.
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H&R Block

Customer service issue
Reported by GetHuman-algrlica
Apr 16th, 2020 - 6 months ago
Fixed
GetHuman-algrlica shared how to fix
Seen by 7 customers so far
Similar issue to 3941 others
0 customers following this
Items needed
Social Security Number
Email on Account
Password
Prior Year AGI
Home Address
Name of Account Holder
Phone Number

Timeline

GetHuman-algrlica started working on this issue
Apr 16th 4:35pm
GetHuman-algrlica confirmed the issue is fixed. Hooray!
Apr 17th 5:21pm