I filed my **** taxes online using H&R Block. It showed I owed $**.** and I paid the IR...

GetHuman3148096's customer service issue with H&R Block from June 2019

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The issue in GetHuman3148096's own words
I filed my **** taxes online using H&R Block. It showed I owed $**.** and I paid the IRS when I E-Filed. Looking at my return after submitting I found my income was entered twice by mistake. Once the IRS had accepted my return, I went into an H&R Blick office to get help filing an amended return for **** to correct the error. I found the online program too difficult. When the IRS was open to accepting amended returns I picked the return up from the H&R Blick office and took it to the post office and mailed it in early February ****. When checking with the IRS in the status I was informed they never received the amended return. They told me I needed to resubmit another copy. I contacted an H&R Blick office today was given the run around about obtaining another copy and was told they couldn’t help me. Now what am I suppose to do?

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H&R Block

Customer service issue
Reported by GetHuman3148096
Jun 26th, 2019 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 15370 others
0 customers following this

Timeline

GetHuman3148096 started working on this issue
Jun 26th, 2019 12:53am