I filed my taxes in **** with a tax consultant in Echo Park, Los Angeles, CA. I have tr...

GetHuman2955345's customer service issue with H&R Block from May 2019

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The issue in GetHuman2955345's own words
I filed my taxes in **** with a tax consultant in Echo Park, Los Angeles, CA. I have tried contacting that office directly, but it is closed and the hours posted online indicate it won't reopen anytime soon. I paid estimated payments throughout the year for **** as I work freelance. I also set up a monthly payment plan for what I still owed in **** to be automatically deducted from my checking account every month. My understanding is that the deduction for **** was to be over a ** month period beginning last April, but I have had the amount deducted in April of May of **** as well. My thought was that the deduction was only to be through March of ****, making it a full year that I paid those monthly payments from ****. I am hoping you can provide information to help me resolve these concerns. Why is the amount of $*,***.** still being deducted past the ** month period? *Elizabeth Carter

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H&R Block

Customer service issue
Reported by GetHuman2955345
May 20th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 14935 others
0 customers following this

Timeline

GetHuman2955345 started working on this issue
May 20th, 2019 6:28pm

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