We’ve been using the same tax preparer for years. Last year her fee at Hand R Block was...

GetHuman2611740's customer service issue with H&R Block from March 2019

Help with my H&R Block issue
The issue in GetHuman2611740's own words
We’ve been using the same tax preparer for years. Last year her fee at Hand R Block was $***. She retired and this year H and R Block charged us over a thousand dollars. Our tax situation has not changed. There appears to be no way to calculate what our upfront price should of been on your website. Told when we dropped off our return that it would “take time” which we did not have at that point. Never heard back on expected price so it was a shock when our return was picked up. Price was already high and it almost doubled since last year. Nasty.
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H&R Block

Customer service issue
Reported by GetHuman2611740
Mar 28th, 2019 - a mon ago
I have an issue with H&R Block too
Fixed
Seen by 2 customers so far
Similar issue to 485 others
0 customers following this
Items needed
Social Security Number
Email on Account
Password
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman2611740 started working on this issue
Mar 28th 12:41am
GetHuman2611740 indicated the issue is not fixed yet.
Mar 31st 2:02am