Hard disk became defective

GetHuman-thoasag's customer service issue with H&R Block from March 2019

Help with my H&R Block issue
The issue in GetHuman-thoasag's own words
I downloaded H & R Block software and used it. I had computer problems and lost it completely. I have paper copies of my returns but would like to retrieve my electronic work in case there is a problem. ***Alan Thomas
I would like to download the software again and then recover my Federal and State returns which were e-filed with your program.
I have used your software for many years, at least **.
I have an issue with H&R Block too
How GetHuman-thoasag fixed the problem
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H&R Block

H & R Block Premium
Customer service issue
Reported by GetHuman-thoasag
Mar 26th, 2019 - 24d ago
I have an issue with H&R Block too
Fixed
Seen by 15 customers so far
Similar issue to 11134 others
0 customers following this
Items needed
Social Security Number
Email on Account
Password
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman-thoasag started working on this issue
Mar 26th 8:17pm
GetHuman-thoasag indicated the issue is not fixed yet.
Mar 30th 5:41pm
GetHuman-thoasag indicated the issue is not fixed yet.
Mar 30th 5:42pm
GetHuman-thoasag indicated the issue is not fixed yet.
Mar 30th 5:58pm
GetHuman-thoasag indicated the issue is not fixed yet.
Mar 30th 5:59pm
GetHuman-thoasag indicated the issue is not fixed yet.
Mar 30th 6:00pm
GetHuman-thoasag indicated the issue is not fixed yet.
Mar 30th 6:02pm