I visited **** RT ** E Tom's River NJ ***** office on *** and had my taxes done by LETT...

GetHuman2470726's customer service issue with H&R Block from March 2019

2 views
 | 
10079 similar
 | 
0 following
Help with my H&R Block issue
Next: our robot will wait on hold for GetHuman2470726 to get a H&R Block rep on the line!
Always use the GetHuman Phone tocall H&R Block. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2470726's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2470726 may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman2470726's own words
I visited **** RT ** E Tom's River NJ ***** office on *** and had my taxes done by LETTA THOMPSON. **I check my status on my refund today ****, to find out my info can't be found in the IRS system. **I call H and R block and speak to man who informs me that LETTA never sent my file to the IRS and that it was sitting in their system open. *No one thought to call me? *I had to be the one to call after *** days? *The man helping me did not say sorry or apologize for anything ONCE. **I want this fixed by getting a partial refund of some of the most RIDICULOUSLY EXPENSIVE FEES I GOT CHARGED. IM A ** YEAR OLD WHO HAD TO PAY $**** IN FEES JUST TO GET MY **** TAXES DONE! **this is UNACCEPTABLE and I will not be returning next year if this isn't resolved. Terrible service.
GetHuman2470726 did not yet indicate what H&R Block should do to make this right.
I have an issue with H&R Block too
How GetHuman2470726 fixed the problem
We are waiting for GetHuman2470726 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get H&R Block's attention and get better help faster. Tap below to get started.
Having H&R Block issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2470726 fixes it.
This email address isn't valid

H&R Block

Customer service issue
Reported by GetHuman2470726
Mar 13th, 2019 - 5 mons ago
I have an issue with H&R Block too
Not resolved
Seen by 2 customers so far
Similar issue to 10079 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2470726 started working on this issue
Mar 13th 1:59pm