Hello, hopefully you can help because I've been trying to get help to no avail which ha...

GetHuman2328196's customer service issue with H&R Block from February 2019

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The issue in GetHuman2328196's own words
Hello, hopefully you can help because I've been trying to get help to no avail which has become extremely frustrating. I've emailed for help but all I get is a "leave a message." I'm to go to work this afternoon but won't be able to process returns because I can't access BlockWorks, DNA, or my HRB email. Reason being is that I was asked to change my password which is due to expire. when doing so, I forgot it. The when trying to get back in, I couldn't remember either the new password or the answer to the security question I was asked. therefore I can't access HRB websites?*Respectfully, *David Silva, I.D. ******* , ***-***-****
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H&R Block

Customer service issue
Reported by GetHuman2328196
Feb 28th, 2019 - 3 mons ago
I have an issue with H&R Block too
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Timeline
GetHuman2328196 started working on this issue
Feb 28th 6:16pm