I came to H&R inquiry about the advance from your return. I was not told you had to qua...

GetHuman2233821's customer service issue with H&R Block from February 2019

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The issue in GetHuman2233821's own words
I came to H&R inquiry about the advance from your return. I was not told you had to qualify for this based on credit. If I knew that I would have never gone. I prepare my owe taxes. I got the exact same return amount as the rep. All the way once the tax was complete I was then told how much it would cost. *** dollars to prepare. I only agreed because I needed to advance. Being told if get approved for something. I would have never gone to HR block. If i could rile my rerurn for free. I will not sure by and be dupped by HR. I spoke with the rep at the store same day. To cancel my return. She said she's try. I have email her several time with no response. I filed my husbands returns sense. He has received his return. I have not. I cant believe how terrible my first experience has been
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H&R Block

Customer service issue
Reported by GetHuman2233821
Feb 18th, 2019 - 8 mons ago
I have an issue with H&R Block too
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Seen by 2 customers so far
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GetHuman2233821 started working on this issue
Feb 18th 5:06pm