On Feb. *, **** I had my taxes done in Port Chester office. The preparer did not put in...

GetHuman-dfollini's customer service issue with H&R Block from February 2019

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The issue in GetHuman-dfollini's own words
On Feb. *, **** I had my taxes done in Port Chester office. The preparer did not put in * digit of my band account number. However I did receive my Federal refund yesterday, ******* via direct deposit in the inaccurate account. My ny state owed tax was not taken out via direct deposit, as it was supposed to be. I called the rep in Port Chester and he said to wait a while as the state might take out the owed deposit twice. Or he said I might get a paper bill eventually. I want to know your opinion of what to do..
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H&R Block

Customer service issue
Reported by GetHuman-dfollini
Feb 15th, 2019 - 8 mons ago
I have an issue with H&R Block too
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Items needed
Social Security Number
Email on Account
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
GetHuman-dfollini started working on this issue
Feb 15th 9:02pm