Yesterday, ******* I purchased Deluxe * state on line. When I went to download I kept...

GetHuman1904465's customer service issue with H&R Block from January 2019

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The issue in GetHuman1904465's own words
Yesterday, ******* I purchased Deluxe * state on line. When I went to download I kept getting "Error H&R Block tax-software is unable to run." It continues, "H&R Block tax software has detected an error with its configuration and cannot run at this time. Please try again." I have tried at least * times and this is all I get. I have my keycode on my e-mail that I received but I can't download so my keycode is useless. When I try to call all I get is a virtual assistant and it does not recognize my problem. I need some human help or a refund NOW!!!!
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H&R Block

Customer service issue
Reported by GetHuman1904465
Jan 5th, 2019 - 4 mons ago
I have an issue with H&R Block too
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Seen by 3 customers so far
Similar issue to 2849 others
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Timeline
GetHuman1904465 started working on this issue
Jan 5th 6:32pm