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Before contacting them, items GetHuman1904465 may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman1904465's own words
Yesterday, ******* I purchased Deluxe * state on line. When I went to download I kept getting "Error H&R Block tax-software is unable to run." It continues, "H&R Block tax software has detected an error with its configuration and cannot run at this time. Please try again." I have tried at least * times and this is all I get. I have my keycode on my e-mail that I received but I can't download so my keycode is useless. When I try to call all I get is a virtual assistant and it does not recognize my problem. I need some human help or a refund NOW!!!!
GetHuman1904465 did not yet indicate what H&R Block should do to make this right.
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