I keep getting locked out of my account saying I have wrong password but I can't change...

GetHuman-vetesy_'s customer service issue with H&R Block from November 2018

2206 similar
0 following
Help with my H&R Block issue
Next: our robot will wait on hold for GetHuman-vetesy_ to get a H&R Block rep on the line!
Always use the GetHuman Phone tocall H&R Block. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-vetesy_'s odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-vetesy_ may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman-vetesy_'s own words
I keep getting locked out of my account saying I have wrong password but I can't change password either because Every time I try to put the last numbers of my card it won't do anything. This is happening way to often. I'm getting annoyed with your website. About to cancel my emarld card because I can't check my information then there is no point in having it. Fix your website. Been happening like crazy. No I don't want your app.
GetHuman-vetesy_ did not yet indicate what H&R Block should do to make this right.
I have an issue with H&R Block too
How GetHuman-vetesy_ fixed the problem
We are waiting for GetHuman-vetesy_ to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get H&R Block's attention and get better help faster. Tap below to get started.
Having H&R Block issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-vetesy_ fixes it.
This email address isn't valid

H&R Block

Customer service issue
Reported by GetHuman-vetesy_
Nov 27th, 2018 - 9 mons ago
I have an issue with H&R Block too
Not resolved
Seen by 13 customers so far
Similar issue to 2206 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-vetesy_ started working on this issue
Nov 27th, 2018 10:11am