For quite a few years I filed my taxes, online with HR Block. At the end of each sessio...

GetHuman-lamante's customer service issue with H&R Block from July 2018

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The issue in GetHuman-lamante's own words
For quite a few years I filed my taxes, online with HR Block. At the end of each session of inputting my annual figures, I would receive a message that everything was compliant and I had low risk of being audited. My tax figures were submitted erroneously for both years and in **** I was audited by the IRS for tax years **** and ****. First, my receipts were not submitted on my schedule C and my mortgage interest was doubled (as a deduction) for both my personal taxes and my business taxes. I visited an HR Block office during the process and was told I had not recourse to remedy the issue as I submitted the taxes through the online software. I simply want to tell HR Block how thoroughly disgusted I am with their product, customer service and services. I am now in debt to the IRS for over $**,*** and interest will build during my re-payment process. I have spent over * years with insurmountable stress due to this error and this process all due to HR Blocks software. I have no idea how it is possible to remedy this situation without HR Block paying this tax debt. Lesson learned, hire a real accountant.

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H&R Block

Customer service issue
Reported by GetHuman-lamante
Jul 9th, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 855 others
0 customers following this

Timeline

GetHuman-lamante started working on this issue
Jul 9th, 2018 6:38pm